Available in 3 skin-typed formulas:
• Extra Mild - Very Dry to Dry Skin (Type 1)
• Mild - Dry Combination Skin (Type 2)
• Oily - Combination Oily to Very Oily Skin (Type 3 & 4)
What It Is
Step 1 in our customized 3-Step Skin Care System. Dermatologist-developed liquid soap cleanses gently yet thoroughly.
What It Does
• Soft, non-drying lather loosens surface flakes, removes dirt and debris, and protects skin’s natural moisture balance.
• Quick-rinsing formula leaves skin clean, comfortable, refreshed – never taut or dry.
• Preps skin for the exfoliating action of Step 2, Clarifying Lotion.
Formulated with sucrose, known to calm and soothe skin.
Why does it look different?
This product is the same great Liquid Facial Soap customers love—now with a new look. In an effort to minimize waste, we're phasing in the new, more sustainable packaging. That's why the product you receive may look different from the image shown. Unfortunately, we cannot offer a choice of packaging. Thank you in advance for understanding.
Our Clinique Clean Philosophy
Our formulas: No parabens. No phthalates. No fragrance. Just happy skin.
Our packaging: Same great formula, now in more sustainable packaging. Bottle is 96% plant-derived plastic. Cap is 25% post-consumer recycled material.
• What does plant-derived plastic mean? It's made from an agricultural byproduct of processing sugarcane that would otherwise be discarded.
• What does post-consumer recycled (PCR) material mean? It’s a material (such as a plastic water bottle) that's already been used and would otherwise have been thrown away. This reduces the creation of new plastic waste.
• How to recycle: This bottle is widely recyclable. Rinse the bottle, reattach the cap, then place in a recycling bin.
What else is this product free of?
Gluten, oil, denatured alcohol, synthetic colors, SLS.
How To Use
• Use twice a day, morning and night.
• Lather between palms with lukewarm water.
• Massage over makeup-free face and neck.
• Rinse thoroughly; pat skin dry.
• Follow with Steps 2 and 3: Clarifying Lotion and Dramatically Different Moisturizing Lotion+, Gel or Hydrating Jelly.
Great To Know
The secret’s in the system.
Our revolutionary 3-Step Skincare System was created by a celebrated dermatologist.
It’s simple, customized and takes just three minutes, twice a day: cleanse with Facial Soap, exfoliate with Clarifying Lotion, moisturize with Dramatically Different Moisturizing Lotion+, oil-free Gel or lightweight Jelly.
Size: 6.7 oz / 200 ml
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 3250 W Olympic Blvd. #220, Los Angeles, California 90006.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 3250 W Olympic Blvd. #220, Los Angeles, California 90006
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.