Shipping Policy

Shipping Costs

You have options when it comes to shipping methods offered on all ecosmeticworld.com merchandise orders. We offer three levels of service: a) Standard Shipping; b) Expedited Shipping; and c) 2 Day Shipping. All shipping and handling charges will be calculated according to the chart listed below. We're only able to ship to the United States and APO's.

 

* Some items may not be eligible for Standard, Expedited, 2 Day or Free shipping due to size, weight, quantities.

 

Shipping Times

We ship orders Monday through Friday, excluding holidays. Orders placed on a business day will be delivered the next business day because we need at least 1 day to process your order.

For example, orders placed on Monday will be shipped out on Tuesday.
Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information). 

 

Shipping Address Accuracy & Address Changes

Customers are solely responsible for providing a complete and accurate shipping address at the time of checkout, including any apartment number, suite number, unit number, building number, gate code, or other required delivery information.

Please carefully review your shipping address before submitting your order. We are not responsible for delays, delivery issues, returned packages, lost packages, or misdelivered packages resulting from incorrect, incomplete, outdated, or invalid address information provided by the customer.

If an order is returned to us due to an incorrect or incomplete address, refusal of delivery, failure to claim the package, or any other customer-related delivery issue, the customer will be responsible for any additional shipping and handling charges required to reship the order.

If the customer chooses not to have the order reshipped, a refund may be issued for the product value only, less the original shipping cost, return shipping charges, carrier fees, and any other applicable handling fees incurred by the seller.

Orders that are lost, delayed, returned, or delivered to an incorrect location due to inaccurate address information supplied by the customer are not eligible for free replacement, reimbursement, or refund of shipping charges.

 

Address Changes After Order Placement

We begin processing orders shortly after they are placed. Therefore, we cannot guarantee that shipping address changes can be made once an order has been submitted.

If you need to update your shipping address, please contact us immediately. If the order has already been processed, packed, shipped, or transferred to the carrier, we may be unable to modify the address.

The customer remains responsible for any additional fees, shipping charges, rerouting fees, intercept fees, return shipping costs, or other carrier-related expenses resulting from requested address changes after an order has been placed.

If you have any questions, please contact us.